Donald Trump is authentic. What you see is what you get. Forget his bad qualities — what can leaders learn about communicating authentically when authenticity = credibility? This blog examines that issue.
Donald Trump has taught us than an insincere apology can do more harm than good. This blog posting goes over the lessons any leader can learn about how to effectively apologize in a crisis situation.
Your phone rings. It’s a reporter. They want to interview you as an expert – an incredible opportunity. But, you’re not ready and you’re panicking. This post will help you prepare in less than two hours. Buckle up.
Many people don’t know the difference between a columnist and a reporter. Well, if you plan on attacking a newspaper over its coverage, you better know what you’re talking about to avoid looking like an idiot.
Napoleon said “Never Interfere With an Enemy While He’s in the Process of Destroying Himself.” That’s what Uber is doing with the taxi industry as we recently saw in Toronto.
2015 was certainly a busy year when it comes to public relations challenges around the world. Here’s a look at some of the more memorable ones.
It can take decades of hard work and great expense to build a corporate and personal reputation. And, it can take mere minutes to destroy that reputation. This post gives you guidance on how to prepare for the inevitable — a PR crisis.